Digital & Physical Delivery Policy

What are the products available instantly after purchase?

All product under digital download are available instantly after purchase by debit/credit card.


Where I can get the code for Instant Delivery? 

You can get the code under Customer Dashboard > My Account> My Orders> Downloads

 

What payment methods are acceptable for Instant Delivery?

We only accept credit/debit card payments for instant delivery.

·        Cash on Delivery orders are not eligible for instant digital deliveries. Cash on Delivery orders are eligible for digital deliveries after payment is received and confirmed by the courier company. 

·        We do not offer Return or Exchange on any digital products.

 

 When will I receive my order?

Usually all purchases will process within 24 hours & local deliveries within Bahrain will be done in 1 business day after the order has been processed & GCC deliveries will be done in 2-3 working days after the order has been processed.

 

Purchases within Bahrain will have same day delivery if the order was placed before 9pm.

 

All orders will process and ship from Saturday to Thursday. Orders placed on Friday will be processed and/or shipped the following business day. We will not be processing or shipping orders on Public Holidays according to Kingdom of Bahrain.

 

Please Note:

GCC deliveries timeline also depends on custom clearance in destination country.


What countries do you ship?

We ship to Bahrain, Saudi Arabia, Kuwait, Oman & United Arab Emirates.


Do you accept Cash on Delivery (COD)?

Yes, we support cash on delivery within Bahrain only